We are looking for a International Non Voice Process to join our team at Tren Global Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹19000 - ₹31000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.
More about this International Non Voice Process job
What is the eligibility criteria to apply for this International Non Voice Process job?
Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹19000 - ₹31000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this International Non Voice Process job?
Ans: This International Non Voice Process job will have 5 working days.
Are there any charges applicable while applying or joining this International Non Voice Process job?
Ans: No, there is no fee applicable for applying this International Non Voice Process job and during the employment with the company, i.e., Tren Global Solutions Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Non Voice Process role?
Ans: There is an immediate opening of 50 International Non Voice Process at Tren Global Solutions Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Non Voice Process job?
Ans: This International Non Voice Process job has Night Shift.
Candidates can call HR for more info.
Read More
Other Details
Incentives
Yes
No. Of Working Days
5
Benefits
Cab, Meal, Insurance, PF, Medical Benefits
Skills Required
International Calling
Shift
Night
Contract Job
No
Salary
₹ 19000 - ₹ 31000
English Proficiency
Yes
Contact Person
Nelson
Interview Address
Indira Nagar 3rd Stage
Posted 10+ days ago
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