Customer Care Executive

20,000 - 36,000 /month*

Intouchcx

Electronic City, Bangalore

₹6,000 incentives included

6+ months Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Meal, PF

Job Description

Greetings from IntouchCX !

We are currently Hiring for International Voice Process | voice support role . only experience candidates can apply.

Contact details are below to schedule your interview .

contact : HR Prabhavathi

Phone number : 7483273683 /8147091044

Email ID : Prabhavathi.v@intouchcx.com

Interview Details

Date: Mon - Friday

Time: 12:00 PM - 4:00 PM IST

Venue: IntouchCX, No. 92/1B, Konappana Agrahara, Electronic City Phase 1, Bangalore 560100

Landmark: opposite to Kauvery Hospital

Location: Bangalore( Face to Face Interview)

If you're interested in this position, you can revert me back or you can directly contact me 7483273683 /8147091044 .

This role involves:

Having daily interactions with the customer to handle issues from end to end via call .

Going the extra mile to engage customers in solving issues and ensuring satisfaction

Quickly and effectively building rapport with customers while diagnosing and resolving i issues

Providing white glove service and having the ability to provide an overall excellent customer experience

Managing customer expectations regarding estimated response times.

Critical Skills:

Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation

Ability to listen attentively and to use information provided by clients to tailor responses and actions to meet the clients specific needs

Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays

Educational/Work Experience and Requirements:

Must successfully pass a background check

Plus 2 is a must Graduation degree is a plus

Must have at least six months customer service experience or equivalent

Experience in the gaming/tech support industry is a plus

Perks and Benefits:

2 way free cab and food provided

Attractive incentives and attendance bonus is also provided

To schedule your interview kindly contact

HR Prabhavathi send cv to 7483273683 /8147091044

Email ID : Prabhavathi.v@intouchcx.com

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Care Executive job

What qualifications and experience are required for this Customer Care Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience and skills like International Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹20,000-₹36,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Electronic City, Bangalore.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 50 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Electronic City, Bangalore.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like International Calling with 1-7 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹20,000-₹36,000 per month. This is a Full Time job and has 50 openings.