Customer Care Representative

17,000 - 28,000 /month

Intouchcx

Electronic City, Bangalore

6 - 36 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Flexible Shift

Job Benefits: Cab, Meal, PF

Job Description

Greetings from Intouchcx!! We are hiring for the Customer Service Associate (CSA) -Voice, you will be responsible for:

➢ Providing support and resolve technical issues via call and other

electronic communications

➢ Building credibility and trust with the customer by empathizing with

their problem in words

➢ Proactively understanding their needs and responding promptly to

resolve their issue

➢ Applying advanced troubleshooting techniques to provide unique

solutions to the customer’s individual needs

➢ Leveraging their experience to provide feedback to the team on how

to improve client services

➢ Driving customer communication during critical events

Educational/Work

Experience and

Requirements

▪ Must successfully pass a background check

▪ High school diploma or equivalent required

▪ Must have at least six months customer service experience or

equivalent

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Representative job

What are the eligibility criteria for this Customer Care Representative job?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience and skills like International Calling for this Customer Care Representative job offered by Intouchcx in Electronic City, Bangalore.
What salary is offered for this Customer Care Representative job?
Ans : The salary for this Customer Care Representative job ranges between ₹17,000-₹28,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Electronic City, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What does the role of Customer Care Representative involve?
Ans : As a Customer Care Representative, your work will involve skills like International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Representative job is located in Electronic City, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 1-3 years of experience is ideal for this Customer Care Representative job.
Why should you apply for this Customer Care Representative job?
Ans : This Customer Care Representative job offers a salary between ₹17,000-₹28,000 per month. This is a Full Time opportunity and has 10 openings available.