Customer Relationship Associate

Job Role & Responsibilities:

Handle inbound customer calls and resolve queries efficiently.

Record and document transactions with accuracy.

Understand multiple insurance products and processes.

Provide product information and influence customers to buy or retain services.

Coordinate with internal departments for query resolution.

Maintain high-quality service standards and meet daily targets.

Handle irate customers calmly and professionally.

Required Skills:

Graduate (Mandatory)

Excellent communication skills in English

Customer-focused and target-driven attitude

Basic computer proficiency

Perks & Benefits:

On-roll opportunity with ICICI Lombard

Professional work environment

Career growth in the insurance domain

• It is a Full Time Sales / Business Development job for candidates with 0 - 3 years of experience.

More about this Customer Relationship Associate job

1. What is the eligibility criteria to apply for this Customer Relationship Associate job?
   Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Associate job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., Career Craft Company.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Associate role?
   Ans: There is an immediate opening of 2 Customer Relationship Associate at Career Craft Company
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job has 07:00 AM - 08:30 PM timing.