RM Job Role
As a Relationship Manager at Mahalaxmi Finance, you'll act as a trusted Financial Solutions Expert-connecting with pre-qualified customers, understanding their needs, and guiding them towards the best top-up loan solutions, while building long-term relationships and unlocking strong earning potential.
-Engage with pre-qualified potential customers via phone to generate high-quality leads for top-up loan opportunities.
Aim for meaningful conversations with 60-70 customers daily, prioritizing quality over quantity in.cais.
Assess customer eligibility by reviewing CIBIL scores and financial documents to identify the most suitable leads.
Advise customers on available top-up loan benefits, addressing queries, explaining terms, and highlighting advantages.
Maintain relationships through WhatsApp follow-ups to build trust and increase conversion chances.
-Guide customers through document collection and submission, ensuring accuracy and completeness.
Use our modern CRM system (click-to-call, zero manual paperwork) to record updates and coordinate smoothly with the processing team,
Top Benefits at Mahalaxmi Finanace
Dual Incentive Structure Monthly Incentives on units and quarterly incentives on disbursed loan amounts. Many top performers earn more incentives than their fixed salary.
-Guaranteed Fixed & On-Time Salary - Fixed monthly salary with additional earnings through performance-based incentives; salary is always credited on time or earlier, with a 100% on-time record since the company's inception.
-Paid Leave-18 paid leaves per year.
-Yearly Increment Average 15% fixed salary increase annually, subject to performance.
Mid-Term Salary Increment-in exceptional cases, we offer mid-term salary hikes to high performers
Early Promotions-As a fast-growing company, high performers often get promoted faster, based on skills and available opportunities.
-Leave Encashment Encash unused leave after one year.
-Learning Opportunities Gain experience in Al & tech-based CRM tools, financial document analysis, and enhance communication skills.
-Career Growth Path Clear promotions: RM/Sr.RM/RMTL-RM Branch Manager. ASM
Prime Job Location - Just 5 min from Vashi railway station and 5 min from the bus stand.
Head Office Advantages Work in our G-floor head office with direct access to HR, IT, and other departments; meet directors on request.
FAQ
Why We Call This Role "Relationship Manager Instead of Executive?
-You manage your own customer portfolio from first contact to documentation.
You own the customer relationship, acting as a trusted financial solutions expert.
You coordinate with other teams to ensure smooth loan processing.
The role demands decision-making while interacting with customers, handling cross-questions, and taking lead ownership which is managerial in nature from day one.
It enhances your career profile and supports faster growth opportunities.
Why This relationship Manager Role Is Not a Tele caller (BPO) Job?
Pre-qualified customers only you speak to people who already have a loan and are eligible for a top-up.
Short call duration at Mahalaxmi Finance , total talk time is usually less than 120 minutes per day, unlike BPOs where agents talk 4-6 hours daily.
-Flexible calling targets while we recommend attempting 150-200 calis daily to speak with 60-70 customers, if you are maintaining your lead and documentation targets, making fewer
calls is totally fine.
-No salary deduction or monetary penalty for making fewer calls or having less talk time.
Flexible breaks-no strict login/logout tracking, focus is on results, not hours.
Multiple channels also connect with customers via WhatsApp & email.
-Outbound at your pace CRM click-to-dial via SIM, no continuous auto calls
-Conversation freedom (no scripted pitch) -you interact with customers accordingly, within company guidelines
Consultative role you guide customers through loan options, eligibility, and documentation, not just read from a script