Looking for Customer Support / TeleCaller Jobs in Mumbai?
Mumbai continues to be one of the active demand markets for Customer Support / TeleCaller roles, with over 1,000 active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 1,298 new roles added in recent hiring cycles.
Top Companies Hiring for Customer Support / TeleCaller Jobs in Mumbai
Top employers hiring customer support and telecalling professionals in Mumbai include
Kotak Mahindra Bank,
Confidential and
Concentrix across BPO, e-commerce, banking. In total, 1,059 employers are actively recruiting, giving candidates broad choice across organisation size and work culture.
Top Localities for Customer Support / TeleCaller Jobs in Mumbai
Across Mumbai, Customer Support / TeleCaller jobs are mainly concentrated in
Thane West,
Airoli and
Ghansoli. These zones attract employers owing to infrastructure and connectivity. Candidates in Mumbai may prioritise these areas to optimise commute efficiency.
Customer Support / TeleCaller Job Opportunities in Mumbai
Mumbai offers Customer Support / TeleCaller openings across roles like customer support executive, telecaller, BPO agent. Work is primarily Work from office, with Office-based options provided by select employers. Entry-level roles are ideal for candidates with 0–1 years experience, while 2–4 years enable access to higher responsibility roles. The work nature is shaped by high-volume communication role with KPI-driven performance.
What Is the Salary for Customer Support / TeleCaller Jobs in Mumbai?
Customer Support / TeleCaller roles in Mumbai offer salaries ranging from ₹18,000–₹30,000 per month. Entry-level positions start near ₹18,000, while professionals with 2–4 years experience approach ₹30,000. Compensation is structured as fixed + performance incentives and has stayed stable year over year.
What Skills Are Required for Customer Support / TeleCaller Jobs in Mumbai?
Employers seek proficiency in customer query resolution, call handling, CRM usage along with patience, clear communication, active listening as support. Familiarity with tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is widely expected. Minimum eligibility starts at 10th pass, while Graduate and customer service certification boost shortlisting chances.
Apply for Customer Support / TeleCaller Jobs in Mumbai
In Mumbai, over 1,000 Customer Support / TeleCaller jobs are available, allowing candidates to apply using filters like locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.