Looking for Customer Support / TeleCaller Jobs in Mumbai?
Mumbai stands as one of the active demand markets for Customer Support / TeleCaller roles, offering over 1,000 active openings at present. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with 1,106 new roles added in recent hiring cycles.
Customer Support / TeleCaller Job Opportunities in Mumbai
Customer Support / TeleCaller openings in Mumbai include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, with Office-based options offered by select employers. Entry-level roles are suitable for candidates with 0–1 years experience, while 2–4 years lead to higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.
What Is the Salary for Customer Support / TeleCaller Jobs in Mumbai?
Customer Support / TeleCaller salaries across Mumbai typically range between ₹19,000–₹30,000 per month. Entry-level roles start near ₹19,000, while professionals with 2–4 years experience approach ₹30,000. Compensation is structured as fixed + performance incentives and has stayed rising year over year.
Top Companies Hiring for Customer Support / TeleCaller Jobs in Mumbai
Top employers hiring customer support and telecalling professionals in Mumbai include
Teleperformance,
IMPACT Infotech,
Hire The Fire across BPO, e-commerce, banking. In total, 1,208 employers are actively recruiting, giving candidates broad choice across organisation size and work culture.
What Skills Are Required for Customer Support / TeleCaller Jobs in Mumbai?
Employers seek proficiency in customer query resolution, call handling, CRM usage along with patience, clear communication, active listening as support. Familiarity with tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is widely expected. Minimum eligibility starts at 10th pass, while Graduate and customer service certification boost shortlisting chances.
Top Localities for Customer Support / TeleCaller Jobs in Mumbai
Customer Support / TeleCaller jobs within Mumbai are largely concentrated in
Thane West,
Airoli,
Ghansoli. Employers prefer these areas for their infrastructure and connectivity. Candidates in Mumbai can target these zones to optimise commute efficiency.
Apply for Customer Support / TeleCaller Jobs in Mumbai
With over 1,000 Customer Support / TeleCaller jobs in Mumbai, candidates can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.