Looking for Customer Support / TeleCaller Jobs in Mumbai?
Mumbai continues to be one of the active demand markets for Customer Support / TeleCaller roles, with over 1,000 active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 1,223 new roles added in recent hiring cycles.
What Skills Are Required for Customer Support / TeleCaller Jobs in Mumbai?
Employers seek proficiency in customer query resolution, call handling, CRM usage along with patience, clear communication, active listening as support. Familiarity with tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is widely expected. Minimum eligibility starts at 10th pass, while a graduate degree and customer service certification boost shortlisting chances.
What Is the Salary for Customer Support / TeleCaller Jobs in Mumbai?
In Mumbai, Customer Support / TeleCaller salaries range from ₹20,000–₹32,000 per month. Entry-level positions begin near ₹20,000, while professionals with 2–4 years experience move toward ₹32,000. Pay is structured as a fixed salary plus performance incentives and has remained stable year over year.
Top Localities for Customer Support / TeleCaller Jobs in Mumbai
Across Mumbai, Customer Support / TeleCaller jobs are mainly concentrated in
Thane West,
Airoli and
Ghansoli. These zones attract employers owing to infrastructure and connectivity. Candidates in Mumbai may prioritise these areas to optimise commute efficiency.
Top Companies Hiring for Customer Support / TeleCaller Jobs in Mumbai
Leading companies hiring customer support and telecalling professionals in Mumbai feature
Kotak Mahindra Bank,
Teleperformance and
Blinkit across BPO, e-commerce, banking. Altogether, 1,033 employers are actively recruiting, providing candidates with broad options across organisation size and work culture.