Looking for Customer Support / TeleCaller Jobs in Mumbai?
Mumbai has become one of the active demand markets for Customer Support / TeleCaller roles, featuring over 1,000 active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with 1,364 new roles added in recent hiring cycles.
What Is the Salary for Customer Support / TeleCaller Jobs in Mumbai?
In Mumbai, salaries for Customer Support / TeleCaller roles range between ₹18,000–₹30,000 per month. Entry-level roles begin around ₹18,000, while professionals with 2–4 years experience approach ₹30,000. Pay is structured as fixed + performance incentives and has remained stable year over year.
What Skills Are Required for Customer Support / TeleCaller Jobs in Mumbai?
Employers require proficiency in customer query resolution, call handling, CRM usage complemented by patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is commonly expected. Minimum eligibility begins at 10th pass, while Graduate and customer service certification enhance shortlisting chances.
Customer Support / TeleCaller Job Opportunities in Mumbai
Customer Support / TeleCaller openings available in Mumbai span roles such as customer support executive, telecaller, BPO agent. The work is mainly Work from office, with Office-based options present at select employers. Entry-level roles suit candidates having 0–1 years experience, while 2–4 years qualify for higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.
Top Companies Hiring for Customer Support / TeleCaller Jobs in Mumbai
Top employers hiring customer support and telecalling professionals in Mumbai include
Kotak Mahindra Bank,
Teleperformance and
IMPACT Infotech across BPO, e-commerce, banking. In total, 1,112 employers are actively recruiting, giving candidates broad choice across organisation size and work culture.
Top Localities for Customer Support / TeleCaller Jobs in Mumbai
Customer Support / TeleCaller jobs within Mumbai are largely concentrated in
Thane West,
Airoli and
Ghansoli. Employers prefer these areas for their infrastructure and connectivity. Candidates in Mumbai can target these zones to optimise commute efficiency.
Apply for Customer Support / TeleCaller Jobs in Mumbai
Candidates exploring Customer Support / TeleCaller jobs in Mumbai have access to over 1,000 openings and can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.