Looking for Customer Support / TeleCaller Jobs in Mumbai?
Mumbai has emerged as one of the active demand markets for Customer Support / TeleCaller roles with over 1,000 active openings currently available. This stable job market is driven by 24x7 customer service demand across industries creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring with 1,322 new roles added in recent hiring cycles.
Top Companies Hiring for Customer Support / TeleCaller Jobs in Mumbai
In Mumbai, top employers hiring customer support and telecalling professionals include
Kotak Mahindra Bank,
IMPACT Infotech and
eClerx across BPO, e-commerce, banking. In total, 1,128 employers are actively hiring, giving candidates extensive choice across organisation sizes and work cultures.
What Skills Are Required for Customer Support / TeleCaller Jobs in Mumbai?
Proficiency in customer query resolution, call handling, CRM usage is expected by employers, along with support from patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is standard. Minimum eligibility starts at 10th pass, while Graduate and customer service certification increase shortlisting chances.
What Is the Salary for Customer Support / TeleCaller Jobs in Mumbai?
Customer Support / TeleCaller salaries in Mumbai range between ₹18,000–₹30,000 per month. Entry-level roles begin near ₹18,000, while professionals with 2–4 years experience approach ₹30,000. Pay is structured as fixed + performance incentives and has remained stable year over year.
Customer Support / TeleCaller Job Opportunities in Mumbai
In Mumbai, Customer Support / TeleCaller openings cover positions such as customer support executive, telecaller, BPO agent. The work is mostly Work from office, though Office-based options are available with certain employers. Entry-level roles fit candidates with 0–1 years experience, while 2–4 years open up higher responsibility roles. The work nature is characterized by high-volume communication role with KPI-driven performance.
Top Localities for Customer Support / TeleCaller Jobs in Mumbai
Across Mumbai, Customer Support / TeleCaller jobs are mainly concentrated in
Thane West,
Airoli and
Ghansoli. These zones attract employers owing to infrastructure and connectivity. Candidates in Mumbai may prioritise these areas to optimise commute efficiency.
Apply for Customer Support / TeleCaller Jobs in Mumbai
Candidates exploring Customer Support / TeleCaller jobs in Mumbai have access to over 1,000 openings and can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.