Looking for Customer Support / TeleCaller Jobs in Mumbai?
Mumbai continues to be one of the active demand markets for Customer Support / TeleCaller roles, with over 1,000 active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 1,317 new roles added in recent hiring cycles.
Customer Support / TeleCaller Job Opportunities in Mumbai
Customer Support / TeleCaller openings in Mumbai include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, with Office-based options offered by select employers. Entry-level roles are suitable for candidates with 0–1 years experience, while 2–4 years lead to higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.
What Is the Salary for Customer Support / TeleCaller Jobs in Mumbai?
Customer Support / TeleCaller salaries in Mumbai range between ₹18,000–₹30,000 per month. Entry-level roles begin near ₹18,000, while professionals with 2–4 years experience approach ₹30,000. Pay is structured as fixed + performance incentives and has remained stable year over year.
Top Companies Hiring for Customer Support / TeleCaller Jobs in Mumbai
Leading companies hiring customer support and telecalling professionals in Mumbai feature
Kotak Mahindra Bank,
IMPACT Infotech and
eClerx across BPO, e-commerce, banking. Altogether, 1,131 employers are actively recruiting, providing candidates with broad options across organisation size and work culture.
What Skills Are Required for Customer Support / TeleCaller Jobs in Mumbai?
Employers require proficiency in customer query resolution, call handling, CRM usage complemented by patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is commonly expected. Minimum eligibility begins at 10th pass, while Graduate and customer service certification enhance shortlisting chances.
Top Localities for Customer Support / TeleCaller Jobs in Mumbai
Across Mumbai, Customer Support / TeleCaller jobs are mainly concentrated in
Thane West,
Airoli and
Ghansoli. These zones attract employers owing to infrastructure and connectivity. Candidates in Mumbai may prioritise these areas to optimise commute efficiency.
Apply for Customer Support / TeleCaller Jobs in Mumbai
With over 1,000 openings for Customer Support / TeleCaller roles in Mumbai, candidates can apply by filtering based on locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.