We are looking for a Pre-Sales Executive to join our team at Roswalt Realty. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹20000 - ₹30000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Roles and Responsibilities:
Generate the site walk-in for the project.
Conduct timely follow up of the leads generated, to get them to visit the project site office.
Maintain database of the Proactively identifying and generating new leads through various channels such as cold calling, networking, referrals, and online research
Assessing the potential of leads based on criteria such as budget, location preferences, and timeline for purchasing or investing in real estate
Conducting detailed discussions with potential clients to understand their needs, preferences, and expectations regarding properties
Educating potential clients about available properties, features, amenities, pricing, payment plans, and investment potential
leads generated/ site visit done
Qualification:
12th pass or graduate in any stream
Excellent communication skills, both verbal and written, with proficiency in multiple languages preferred
Availability to work on Weekends
Negotiation skills
Immediate Joiner