🌟 Hiring – Customer Service Agent 🌟
We are looking for a Customer Service Agent to join our team! The role offers ₹22,000 – ₹35,000 and involves managing customer calls and delivering outstanding BPO-related service. Join us for a great work environment with opportunities for career growth.
✨ Key Responsibilities:
Manage incoming calls professionally.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.
✨ Job Requirements:
Minimum qualification: 12th Pass.
Experience: 0 – 2 years (freshers are welcome).
Must clear the Versant test.
Ability to resolve customer complaints, provide accurate information, and escalate complex issues when required.
Open to a 5-day work week during rotational shifts, including night shifts.
Excellent communication skills are a must.
⚡ Interested candidates, please send your resume to:
📞 Tanvi – 7977336636