A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
15,000 - 18,000 /महीना
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वागले संपत्ति, थाणे
ग्राहक सहायता / टेलीकॉलर में 0 - 1 वर्षो का अनुभव
फुल टाइम
Roles and responsibilities:
Attend calls from customers & understand their requirements.
After understanding the customer requirement, give them a solution.
If a solution is not sufficient through a phone call, send a query to the Hardware Or Software Guy.
Also if the customer query is about courier status then let them know & also inform the dispatch team .
Coordination with respective departments depends on customer query.
Handle calls on IVR System.
Make sure about customer satisfaction.
Quick response to customer
Making report as suggested from Senior.
Basic greetings skill on the phone.
Other tasks as assigned.
