Telecaller Outbound

20,000 - 40,000 /month*

Scott Lumin Private Limited

Ashok Nagar, Central Bangalore, Bangalore

₹10,000 incentives included

1 - 3 years Experience in Customer Support / TeleCaller

New

4 Openings

* Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2C Sales

Languages: Hindi, Kannada

Diploma and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller Outbound to join our team at Scott Lumin Private Limited. The role offers ₹20000 - ₹40000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Diploma and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Telecaller Outbound job

What is the eligibility criteria to apply for this Telecaller Outbound job?
Ans: The candidate should be Diploma and above and above with 1 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹40000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Telecaller Outbound job?
Ans: This Telecaller Outbound job will have 6 working days.
Are there any charges applicable while applying or joining this Telecaller Outbound job?
Ans: No, there is no fee applicable for applying this Telecaller Outbound job and during the employment with the company, i.e., SCOTT LUMIN PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller Outbound role?
Ans: There is an immediate opening of 4 Telecaller Outbound at SCOTT LUMIN PRIVATE LIMITED
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller Outbound job?
Ans: This Telecaller Outbound job has Day Shift.