making outbound calls to promote products and services, and handling inbound calls for customer service and inquiries. Responsibilities include lead generation, resolving customer issues, maintaining customer records in a CRM, and meeting sales targets. Key qualifications are strong communication and persuasion skills, with experience in sales or customer service being a plus. Key responsibilities Outbound calls: Initiate contact with potential and existing customers to promote products or services, explain features, and generate interest or leads. Inbound calls: Handle incoming calls to assist customers with their questions, concerns, and complaints. Sales and lead generation: Persuade customers to make purchases or schedule appointments, follow up on leads, and work towards sales objectives. Customer management: Maintain accurate records of customer interactions, update customer information in a CRM, and build relationships with clients