Customer Relationship Executive

18,000 - 25,000 /month

Brighten Solutions (opc) Private Limited

VIP Road Vesu, Surat

1 - 3 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Software & IT Services

Languages: Hindi, Gujarati

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Job Responsibilities:

Follow up on new leads received from website, calls, or messages

Understand client requirements and suggest suitable software solutions

Explain product features and give software demo to clients (online / call-based)

Coordinate with clients for payments and order confirmation

Provide after-delivery customer support for software products

Handle client queries via call, WhatsApp, or email

Maintain basic client details and follow-up records

Coordinate with the technical team when needed

Skills Required:

Good communication skills in Gujarati and Hindi

Good English

Confidence to talk with clients on phone calls

Basic computer knowledge (browser, WhatsApp, email, documents)

Willingness to learn software products and processes

Job Requirements:

Office-based job (Work from Office only)

Ready to handle client calls and follow-ups

Comfortable with customer interaction and pressure

Looking for long-term job stability

Education:

12th Pass / Graduate (communication skills are more important than degree)

Salary:

₹18,000 – ₹25,000 per month (based on experience)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Relationship Executive job

What skills and experience do you need for this Customer Relationship Executive job?
Ans : To apply for this Customer Relationship Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Executive job ranges between ₹18,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in VIP Road Vesu, Surat.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Relationship Executive job?
Ans : As a Customer Relationship Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Relationship Executive job is located in VIP Road Vesu, Surat.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-3 years of experience is ideal for this Customer Relationship Executive job.
Why should you apply for this Customer Relationship Executive job?
Ans : This Customer Relationship Executive job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 2 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

International Calling, Computer Knowledge, Non-voice/Chat Process, Query Resolution, Domestic Calling, HANDLING CLIENT, payments FOLLOW UP, LEADS GENERATE, software KNOWLEDGE, handle client, customer interaction and pressure