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Customer Support Executive

salary 18,000 - 22,000 /month*
company-logo
job companyZorko Limited
job location Vesu, Surat
incentive₹2,000 incentives included
job experience6 - 24 months Experience in Customer Support / TeleCaller
3 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Languages: Hindi, Gujarati
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Support Executive to join our team at Zorko Private Limited. The role offers ₹18000 - ₹22000 and involves managing customer calls, delivering outstanding customer service related to food. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Executive job

  1. What qualifications and experience are required for this Customer Support Executive position?
    Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like Computer Knowledge.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Executive job ranges between ₹18,000-₹22,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Vesu, Surat.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 3 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Executive job?
    Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Vesu, Surat.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge with 1-2 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 3 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge

Shift

Day

Salary

₹ 18000 - ₹ 22000

Regional Languages

Hindi, Gujarati

English Proficiency

Yes

Contact Person

Tisha Mehta

Interview Address

Shop No.310-311, 3rd Floor, Exult Shoppers, near, Vesu Main Road, nr. Siddhi vinayak Temple, Vesu, S
Posted 10+ days ago
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