We are looking for a Assistant Telecalling Manager to join our team at Thakkar Fiilms. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to photography. The role offers ₹12000 - ₹21000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 1 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.
More about this Assistant Telecalling Manager job
What is the eligibility criteria to apply for this Assistant Telecalling Manager job?
Ans: The candidate should be All Education levels and above with 1 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹21000 per month + Incentives that depends on your interview. It's a Full Time job in Surat.
How many working days are there for this Assistant Telecalling Manager job?
Ans: This Assistant Telecalling Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Assistant Telecalling Manager job?
Ans: No, there is no fee applicable for applying this Assistant Telecalling Manager job and during the employment with the company, i.e., Thakkar Fiilms.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Assistant Telecalling Manager role?
Ans: There is an immediate opening of 1 Assistant Telecalling Manager at Thakkar Fiilms
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Assistant Telecalling Manager job?
Ans: This Assistant Telecalling Manager job has Day Shift.
Candidates can call HR for more info.
Read More
Other Details
Incentives
Yes
No. Of Working Days
6
Shift
Day
Contract Job
Yes
Salary
₹ 12000 - ₹ 21000
English Proficiency
No
Contact Person
Keaval
Interview Address
VIP Road Vesu
Posted 9 hours ago
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