Assistant Telecalling Manager

12,000 - 21,000 /month*

Thakkar Fiilms

Vesu, Surat

₹6,000 incentives included

1 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Incentives included

Full Time

Contract

Job Highlights

All Education levels

Females Only

6 days working | Day Shift

Job Description

We are looking for a Assistant Telecalling Manager to join our team at Thakkar Fiilms. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to photography. The role offers ₹12000 - ₹21000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Assistant Telecalling Manager job

What qualifications and experience are required for this Assistant Telecalling Manager position?
Ans : Candidates should have All Education levels with 1-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Assistant Telecalling Manager job ranges between ₹12,000-₹21,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Assistant Telecalling Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vesu, Surat.
How many vacancies are there for this Assistant Telecalling Manager job?
Ans : There is 1 vacancy for this Assistant Telecalling Manager role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 1-3 years of experience are eligible to apply for this Assistant Telecalling Manager role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Assistant Telecalling Manager position is Vesu, Surat.
What makes this Assistant Telecalling Manager job a good opportunity?
Ans : This Assistant Telecalling Manager job is a good opportunity as it offers a salary between ₹12,000-₹21,000 per month. This is a Full Time job and has 1 openings.