Customer Support Executive

Key Responsibilities:

• Handle inbound and outbound customer calls in a professional and courteous manner.

• Resolve customer queries, issues, and complaints promptly.

• Provide product/service information to customers.

• Maintain accurate records of customer interactions and transactions.

• Escalate unresolved issues to the relevant team or department.

• Meet daily, weekly, and monthly KPIs, including call quality and resolution targets.

• Stay updated with product knowledge and process updates.

• Deliver excellent customer service to build long-term relationships.

  Requirements:

• Excellent verbal and written communication skills (Hindi & English preferred).

• Basic computer knowledge (MS Office, CRM tools, etc.).

• Strong problem-solving and multitasking abilities.

• Ability to work in a fast-paced environment.

• Willingness to work in rotational shifts if required.

• Positive attitude and customer-first approach.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., VISION 360 VISIONARY BUSINESS SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 20 Customer Support Executive at VISION 360 VISIONARY BUSINESS SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.