Looking for Customer Support / TeleCaller Jobs in Navi Mumbai?
Navi Mumbai has become one of the moderate demand markets for Customer Support / TeleCaller roles, featuring over 350 active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with fewer new roles added in recent hiring cycles.
Customer Support / TeleCaller Job Opportunities in Navi Mumbai
In Navi Mumbai, Customer Support / TeleCaller openings cover positions such as customer support executive, telecaller, BPO agent. The work is mostly Work from office, though Office-based options are available with certain employers. Entry-level roles fit candidates with 0–1 years experience, while 2–4 years open up higher responsibility roles. The work nature is characterized by high-volume communication role with KPI-driven performance.
What Is the Salary for Customer Support / TeleCaller Jobs in Navi Mumbai?
In Navi Mumbai, salaries for Customer Support / TeleCaller roles range between salaries aligned with fixed + performance incentives norms for Customer Support / TeleCaller. Entry-level roles begin around competitive, while professionals with 2–4 years experience approach market rate. Pay is structured as fixed + performance incentives and has remained stable year over year.
What Skills Are Required for Customer Support / TeleCaller Jobs in Navi Mumbai?
Employers expect strong skills in customer query resolution, call handling, CRM usage, supported by patience, clear communication, active listening. Knowledge of tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is typically required. Minimum eligibility starts at 10th pass, whereas Graduate and customer service certification improve chances of shortlisting.
Top Companies Hiring for Customer Support / TeleCaller Jobs in Navi Mumbai
Top employers hiring customer support and telecalling professionals in Navi Mumbai include
IMPACT Infotech,
Hexaware and
Startek across BPO, e-commerce, banking. In total, 0 employers are actively recruiting, giving candidates broad choice across organisation size and work culture.