Looking for Customer Support / TeleCaller Jobs in Navi Mumbai?
Navi Mumbai stands as one of the moderate demand markets for Customer Support / TeleCaller roles, offering over 350 active openings at present. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with fewer new roles added in recent hiring cycles.
Top Companies Hiring for Customer Support / TeleCaller Jobs in Navi Mumbai
Major employers hiring customer support and telecalling professionals in Navi Mumbai include
IMPACT Infotech,
Dbs Mintek and
eClerx across BPO, e-commerce, banking. Combined, 0 employers are actively recruiting, ensuring candidates have wide choice across organisation size and work culture.
Top Localities for Customer Support / TeleCaller Jobs in Navi Mumbai
Customer Support / TeleCaller roles in Navi Mumbai are concentrated in
Airoli,
Ghansoli and
Vashi. Employers are drawn to these areas due to infrastructure and connectivity. Candidates in Mumbai can prioritise these zones to optimise commute efficiency.
Customer Support / TeleCaller Job Opportunities in Navi Mumbai
Customer Support / TeleCaller openings in Navi Mumbai span roles such as customer support executive, telecaller, BPO agent. Work is primarily Work from office, with Office-based options available at select employers. Entry-level roles suit candidates with 0–1 years experience, while 2–4 years unlock higher responsibility roles. The work nature is defined by high-volume communication role with KPI-driven performance.
What Skills Are Required for Customer Support / TeleCaller Jobs in Navi Mumbai?
Proficiency in customer query resolution, call handling, CRM usage is expected by employers, along with support from patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is standard. Minimum eligibility starts at 10th pass, while Graduate and customer service certification increase shortlisting chances.
What Is the Salary for Customer Support / TeleCaller Jobs in Navi Mumbai?
In Navi Mumbai, salaries for Customer Support / TeleCaller roles range between salaries aligned with fixed + performance incentives norms for Customer Support / TeleCaller. Entry-level roles begin around competitive, while professionals with 2–4 years experience approach market rate. Pay is structured as fixed + performance incentives and has remained stable year over year.
Apply for Customer Support / TeleCaller Jobs in Navi Mumbai
Candidates exploring Customer Support / TeleCaller jobs in Navi Mumbai have access to over 350 openings and can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.