336 Customer Support / TeleCaller Jobs in Navi Mumbai

Navi Mumbai has emerged as one of the moderate demand markets for Customer Support / TeleCaller roles with over 300 active openings currently available. This stable job market is driven by 24x7 customer service demand across industries creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring with fewer new roles added in recent hiring cycles.

Customer Support / TeleCaller jobs are concentrated in Airoli, Ghansoli and Vashi within Navi Mumbai. These areas attract employers due to infrastructure and connectivity. Candidates in Mumbai can prioritise these zones to optimise commute efficiency.

Across Navi Mumbai, Customer Support / TeleCaller openings include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, while Office-based options are available with select employers. Entry-level roles are meant for candidates with 0–1 years experience, whereas 2–4 years lead to higher responsibility roles. The work nature is driven by high-volume communication role with KPI-driven performance.

Customer Support / TeleCaller salaries in Navi Mumbai range between salaries aligned with fixed + performance incentives norms for Customer Support / TeleCaller. Entry-level roles begin near competitive, while professionals with 2–4 years experience approach market rate. Pay is structured as fixed + performance incentives and has remained stable year over year.

Proficiency in customer query resolution, call handling, CRM usage is expected by employers, along with support from patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is standard. Minimum eligibility starts at 10th pass, while Graduate and customer service certification increase shortlisting chances.

Leading companies hiring customer support and telecalling professionals in Navi Mumbai feature Mswipe Technologies, eClerx and Dbs Mintek across BPO, e-commerce, banking. Altogether, 0 employers are actively recruiting, providing candidates with broad options across organisation size and work culture.

With over 300 openings for Customer Support / TeleCaller roles in Navi Mumbai, candidates can apply by filtering based on locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.