Travel Consultant

26,000 - 32,000 /month

Incrementum Healthcare Private Limited

Vashi, Navi Mumbai

1 - 3 years Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

PAN Card, Aadhar Card

Job Description

We are looking for a Travel Consultant to join our team at Incrementum Healthcare Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹26000 - ₹32000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Travel Consultant job

What skills and experience do you need for this Travel Consultant job?
Ans : To apply for this Travel Consultant job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 1-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Travel Consultant job ranges between ₹26,000-₹32,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Travel Consultant job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vashi, Mumbai.
How many vacancies are there for this Travel Consultant job?
Ans : There are 20 vacancies for this Travel Consultant role.
Is this job open for all genders?
Ans : Yes, this Travel Consultant job is open for both male and female candidates.
What are the key responsibilities of this Travel Consultant job?
Ans : As a Travel Consultant, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Travel Consultant position is Vashi, Mumbai.
Who is the right fit for this Travel Consultant job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling with 1-3 years of experience is the right fit for this Travel Consultant job.
What makes this Travel Consultant job a good opportunity?
Ans : This Travel Consultant job is a good opportunity as it offers a salary between ₹26,000-₹32,000 per month. This is a Full Time job and has 20 openings.