We are looking for a BPO Non Voice Process Executive to join our team at TSI GROUP to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15000 - ₹28000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.
More about this BPO Non Voice Process Executive job
Can freshers or experienced candidates apply for this BPO Non Voice Process Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-6 years of experience can apply for this BPO Non Voice Process Executive role.
What is the salary and job type for this role?
Ans : The salary for this BPO Non Voice Process Executive job ranges between ₹15,000-₹28,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This BPO Non Voice Process Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vashi, Mumbai.
How many openings are available for this position?
Ans : There are 55 openings available for this position.
Is this job open for all genders?
Ans : Yes, this BPO Non Voice Process Executive job is open for both male and female candidates.
What are the key responsibilities of this BPO Non Voice Process Executive job?
Ans : As a BPO Non Voice Process Executive, key responsibilities include skills like Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This BPO Non Voice Process Executive job is located in Vashi, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling along with 0-6 years of experience is ideal for this BPO Non Voice Process Executive job.
Why should you apply for this BPO Non Voice Process Executive job?
Ans : This BPO Non Voice Process Executive job offers a salary between ₹15,000-₹28,000 per month. This is a Full Time opportunity and has 55 openings available.