Telecalling Executive

25,000 - 30,000 /month

Icici Lombard General Insurance Co Limited

Vashi, Navi Mumbai

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Graduate and above

Females Only

5 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Join ICICI Lombard General Insurance Company Limited as a Customer Relationship Manager. You will handle customer calls, resolve queries and complaints, and deliver excellent customer support.

Key Responsibilities:

Manage inbound/outbound customer calls
Address queries, concerns, and complaints effectively
Maintain records of interactions and follow-ups
Escalate complex issues to relevant teams
Meet performance and customer satisfaction targets

Requirements:

Graduate (Fresher or 0.5–3 years experience)
Strong communication and problem-solving skills
Comfortable with rotational shifts (5-day work week)

Salary: ₹27,000 – ₹30,000

📞 Contact: HR Shruti – 9653224054

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecalling Executive job

What qualifications and experience are required for this Telecalling Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like Domestic Calling, Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Telecalling Executive job ranges between ₹25,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vashi, Mumbai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-2 years of experience can apply for this Telecalling Executive job. Only female candidates can apply.
What are the key responsibilities of this Telecalling Executive job?
Ans : As a Telecalling Executive, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecalling Executive job is located in Vashi, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 1-2 years of experience is ideal for this Telecalling Executive job.
Why should you apply for this Telecalling Executive job?
Ans : This Telecalling Executive job offers a salary between ₹25,000-₹30,000 per month. This is a Full Time opportunity and has 10 openings available.