Customer Relationship Manager

1) Position Details :

Sr. No.

Vertical

Designation

Number of Vacancy

Address

1

CRT

(Customer service)

Customer Relationship

Manager

120

2nd Floor Vishwaroop IT Park, Sector 30, Behind  Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705

2) HR checks:

Sr. No.

Point's

Details

1

Qualification

Graduation (Full time or Part Time)

2

Work Exp

0  To 2+ years

3

Working Days

5 days in a week

4

Week off

2 Days in a week rotational

5

Vertical

CRT

6

Process

Voice Only

7

Shift Timing (Work from Office)

CRT

Male 7am to 12.30 pm (Any 9.5 hrs)

Female 7am to 8.30 om (Any 9.5 hrs)

8

Transport

NA

Operational Check List :

• Good communication in English & Hindi

• Understanding about call centre and thought process should be clear for working with company

• Why want to join Lombard / Call centre?

• What is Customer Service, what are the Quality required for customer care executive.

• Should talk on given topic.

• The above are only some of the knowledge areas & not the complete list desired for a profile.

4) Interview Process:

CRT -   1st HR Round, 2nd Assessment test and final Chief manager round

         Everyday Interview Tracker to be send over email along with the Resume Daily.

5) Salary Details:

  For CRT –

Experience

Salary Range

0-6 Months

14.K (In hand)

1 & above years Exp

Upto 3.56 CTC

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹27000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Icici Lombard.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 90 Customer Relationship Manager at Icici Lombard
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has Flexible Shift.