Roles & Responsibilities:
Greet and welcome visitors in a professional and friendly manner.
Prepare and update the Guest Welcome Board.
Handle hotel room bookings for guests.
Manage the telecommunications system – answer, screen, and forward phone calls.
Coordinate with housekeeping staff for guest and office needs.
Arrange lunch and refreshments for guests as required.
Organize and manage all outgoing couriers (local and export).
Maintain staff and worker attendance using Essl Software.
Ensure the cleanliness, safety, and hygiene of the reception area.
Provide support to Directors, Admin, HR, and other departments.
Communicate with workers and address their queries efficiently.
Manage monthly cash deposit work and maintain related records.