Key Responsibilities:
Installation and Commissioning:
Setting up new equipment or systems, ensuring they are correctly installed and functioning as intended.
Maintenance and Repair:
Conducting routine maintenance checks, troubleshooting problems, and repairing equipment to prevent or resolve malfunctions.
Technical Support:
Providing on-site or remote technical assistance to customers or clients, diagnosing issues, and offering solutions.
Customer Service:
Ensuring customer satisfaction by providing timely and effective service, addressing concerns, and building positive relationships.
Documentation and Reporting:
Maintaining accurate records of service activities, including repairs, maintenance, and installations.
Safety Compliance:
Ensuring all work is performed in accordance with safety regulations and standards.
Training and Support:
Educating clients on the proper use and maintenance of equipment.