Voice & Non-Voice Customer Support Executive

We are looking for a Voice & Non-Voice Customer Support Executive to join our team at Digizworld Media. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 12,000 - ₹ 17,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns, and complaints with a problem-solving approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

• It is a Part Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Voice & Non-Voice Customer Support Executive job

1. What is the eligibility criteria to apply for this Voice & Non-Voice Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹17000 per month + Incentives that depends on your interview. It's a Part Time job in Kolkata.
3. How many working days are there for this Voice & Non-Voice Customer Support Executive job?
   Ans: This Voice & Non-Voice Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Voice & Non-Voice Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Voice & Non-Voice Customer Support Executive job and during the employment with the company, i.e., Digizworld Media.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Voice & Non-Voice Customer Support Executive role?
   Ans: There is an immediate opening of 50 Voice & Non-Voice Customer Support Executive at Digizworld Media
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Voice & Non-Voice Customer Support Executive job?
   Ans: This Voice & Non-Voice Customer Support Executive job has Day Shift.