Looking for Customer Support / TeleCaller Jobs in Kolkata?
Kolkata has become one of the moderate demand markets for Customer Support / TeleCaller roles, featuring over 450 active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with 354 new roles added in recent hiring cycles.
Top Localities for Customer Support / TeleCaller Jobs in Kolkata
Customer Support / TeleCaller jobs are concentrated in
Sector V - Salt Lake,
New Town and
Rajarhat within Kolkata. These areas attract employers due to infrastructure and connectivity. Candidates in Kolkata can prioritise these zones to optimise commute efficiency.
What Is the Salary for Customer Support / TeleCaller Jobs in Kolkata?
Customer Support / TeleCaller salaries in Kolkata range between ₹15,000–₹25,000 per month. Entry-level roles begin near ₹15,000, while professionals with 2–4 years experience approach ₹25,000. Pay is structured as fixed + performance incentives and has remained stable year over year.
What Skills Are Required for Customer Support / TeleCaller Jobs in Kolkata?
Proficiency in customer query resolution, call handling, CRM usage is expected by employers, along with support from patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is standard. Minimum eligibility starts at 10th pass, while Graduate and customer service certification increase shortlisting chances.
Customer Support / TeleCaller Job Opportunities in Kolkata
Customer Support / TeleCaller openings in Kolkata include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, with Office-based options offered by select employers. Entry-level roles are suitable for candidates with 0–1 years experience, while 2–4 years lead to higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.
Top Companies Hiring for Customer Support / TeleCaller Jobs in Kolkata
In Kolkata, top employers hiring customer support and telecalling professionals include
Globiva,
Nsb Bpo Solutions and
Startek across BPO, e-commerce, banking. In total, 409 employers are actively hiring, giving candidates extensive choice across organisation sizes and work cultures.
Apply for Customer Support / TeleCaller Jobs in Kolkata
With over 450 Customer Support / TeleCaller jobs available in Kolkata, candidates can apply by using filters for locality, salary, experience and work mode. Setting job alerts helps monitor new openings across BPO, e-commerce, banking.