Looking for Customer Support / TeleCaller Jobs in Kolkata?
Kolkata has emerged as one of the moderate demand markets for Customer Support / TeleCaller roles with over 400 active openings currently available. This stable job market is driven by 24x7 customer service demand across industries creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring with 299 new roles added in recent hiring cycles.
Customer Support / TeleCaller Job Opportunities in Kolkata
Customer Support / TeleCaller openings in Kolkata include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, with Office-based options offered by select employers. Entry-level roles are suitable for candidates with 0–1 years experience, while 2–4 years lead to higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.
What Skills Are Required for Customer Support / TeleCaller Jobs in Kolkata?
Employers seek proficiency in customer query resolution, call handling, CRM usage along with patience, clear communication, active listening as support. Familiarity with tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is widely expected. Minimum eligibility starts at 10th pass, while Graduate and customer service certification boost shortlisting chances.
What Is the Salary for Customer Support / TeleCaller Jobs in Kolkata?
Customer Support / TeleCaller roles in Kolkata offer salaries ranging from ₹15,000–₹25,000 per month. Entry-level positions start near ₹15,000, while professionals with 2–4 years experience approach ₹25,000. Compensation is structured as fixed + performance incentives and has stayed stable year over year.
Top Companies Hiring for Customer Support / TeleCaller Jobs in Kolkata
Leading companies hiring customer support and telecalling professionals in Kolkata feature
Concentrix,
Globiva,
Tech Mahindra across BPO, e-commerce, banking. Altogether, 369 employers are actively recruiting, providing candidates with broad options across organisation size and work culture.
Top Localities for Customer Support / TeleCaller Jobs in Kolkata
Customer Support / TeleCaller roles in Kolkata are concentrated in
Sector V - Salt Lake,
New Town,
Park Street. Employers are drawn to these areas due to infrastructure and connectivity. Candidates in Kolkata can prioritise these zones to optimise commute efficiency.
Apply for Customer Support / TeleCaller Jobs in Kolkata
With over 400 Customer Support / TeleCaller jobs in Kolkata, candidates can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.