jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Field Executive

salary 25,000 - 55,000 /month*
company-logo
job companyEmployeeedge Solutions
job location Field job
job location Liluah, Kolkata
incentive₹10,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
50 Openings
Incentives included
full_part_time Full Time/Part Time

Job Highlights

sales
Industry Type: B2B Sales
qualification
All Education levels
gender
All genders
jobShift
7 days working | Flexible Shift
star
Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Field Executive to join our team at Employeeedge Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹ 25,000 - ₹ 55,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 7 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Field Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Field Executive role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Field Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Field Executive job ranges between ₹25,000-₹55,000 per month. This is a Both job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Executive job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Liluah, Kolkata.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Field Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Field Executive job is located in Liluah, Kolkata.
  8. Why should you apply for this Customer Support Field Executive job?
    Ans : This Customer Support Field Executive job offers a salary between ₹25,000-₹55,000 per month. This is a Both opportunity and has 50 openings available.
Read Moredown-arrow

Other Details

Incentives

Yes

No. Of Working Days

7

Benefits

Meal, Insurance, PF, Medical Benefits

Shift

Flexible

Contract Job

No

Salary

₹ 25000 - ₹ 55000

Contact Person

Mahendra sen
Posted 15 hours ago
similar jobs

Apply to similar jobs

₹ 30,000 - 60,000 per month *
Digital Infotech Career Solution
Work from home
Skills: ,, Other INDUSTRY
Incentives included
99 Openings
₹ 35,000 - 40,000 per month
Arz Technology
Work from home
Skills: Query Resolution, Non-voice/Chat Process, Domestic Calling, Computer Knowledge
New
50 Openings
₹ 30,000 - 65,000 per month *
Hdfc Life Insurance
Gariahat, Kolkata
Skills: Domestic Calling, Query Resolution
Incentives included
10 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates