Associate Relationship Manager

12,000 - 55,000 /month*

Hdfclife Insurance Company Limited

Sealdah, Kolkata

₹10,000 incentives included

6 - 24 months Experience in Customer Support / TeleCaller

18 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Life Insurance

Languages: Hindi, Bengali

10th Pass and above

All genders

6 days working | Flexible Shift

Job Benefits: Insurance, PF, Medical Benefits

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Associate Relationship Manager to join our team at Hdfclife Insurance Company Limited. The role offers ₹12000 - ₹55000 and involves managing customer calls, delivering outstanding customer service related to Life Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Associate Relationship Manager job

Who is eligible to apply for this Associate Relationship Manager job at Hdfclife Insurance Company Limited?
Ans : Candidates should have a 10th Pass and above qualification and skills like Computer Knowledge, Domestic Calling for this Associate Relationship Manager job offered by Hdfclife Insurance Company Limited.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹55,000 per month in this Associate Relationship Manager position.
What shift and timings does this job follow?
Ans : This Associate Relationship Manager job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sealdah, Kolkata.
How many openings are available for this position?
Ans : There are 18 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Associate Relationship Manager job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Associate Relationship Manager, you will work on skills like Computer Knowledge, Domestic Calling.
Where is this job located?
Ans : This Associate Relationship Manager job is located in Sealdah, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-2 years of experience is ideal for this Associate Relationship Manager job.
Why should you apply for this Associate Relationship Manager job?
Ans : This Associate Relationship Manager job offers a salary between ₹12,000-₹55,000 per month. This is a Full Time opportunity and has 18 openings available.