Business Development Manager

12,000 - 55,000 /month*

Hdfclife Insurance Company Limited

Khidirpur, Kolkata

₹10,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

15 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Life Insurance

Languages: Hindi, Bengali

10th Pass and above

All genders

6 days working | Flexible Shift

Job Benefits: Insurance, PF, Medical Benefits

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Business Development Manager to join our team at Hdfclife Insurance Company Limited. The role offers ₹12000 - ₹55000 and involves managing customer calls, delivering outstanding customer service related to Life Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Business Development Manager job

Can freshers or experienced candidates apply for this Business Development Manager role?
Ans : Candidates who have a 10th Pass and above qualification with 0-2 years of experience can apply for this Business Development Manager role.
What is the salary and job type for this role?
Ans : The salary for this Business Development Manager job ranges between ₹12,000-₹55,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Business Development Manager job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Khidirpur, Kolkata.
How many vacancies are there for this Business Development Manager job?
Ans : There are 15 vacancies for this Business Development Manager role.
Is this job open for all genders?
Ans : Yes, this Business Development Manager job is open for both male and female candidates.
What are the key responsibilities of this Business Development Manager job?
Ans : As a Business Development Manager, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Business Development Manager position is Khidirpur, Kolkata.
Who is the right fit for this Business Development Manager job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-2 years of experience is the right fit for this Business Development Manager job.
What makes this Business Development Manager job a good opportunity?
Ans : This Business Development Manager job is a good opportunity as it offers a salary between ₹12,000-₹55,000 per month. This is a Full Time job and has 15 openings.