Customer Care Representative

15,000 - 32,000 /month*

Green Ocean Technology Private Limited

Park Circus, Kolkata

₹8,000 incentives included

0 - 6+ years Experience in Customer Support / TeleCaller

80 Openings

Incentives included

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Day Shift

PAN Card, Aadhar Card

Job Description

We are looking for a Customer Care Representative to join our team at Green Ocean Technology Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15000 - ₹32000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Representative job

Can freshers or experienced candidates apply for this Customer Care Representative role?
Ans : Candidates who have All Education levels with 0-7 years of experience can apply for this Customer Care Representative role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹32,000 per month in this Customer Care Representative position.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Park Circus, Kolkata.
How many vacancies are there for this Customer Care Representative job?
Ans : There are 80 vacancies for this Customer Care Representative role.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Representative, you will work on skills like International Calling.
What is the job location for this position?
Ans : The job location for this Customer Care Representative position is Park Circus, Kolkata.
Who is the right fit for this Customer Care Representative job?
Ans : A candidate having skills like International Calling with 0-7 years of experience is the right fit for this Customer Care Representative job.
What makes this Customer Care Representative job a good opportunity?
Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹15,000-₹32,000 per month. This is a Full Time job and has 80 openings.