Customer Care Executive

15,000 - 19,000 /month

Teleperformance

Sector V - Salt Lake, Kolkata

0 - 2 years Experience in Customer Support / TeleCaller

Replies in 24hrs

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

Aadhar Card

Job Description

We are looking for a Customer Support Executive to handle customer queries, resolve issues, and provide excellent service through calls, emails, or chat. The candidate should have good communication skills and a customer-first approach.

🎯 Key Responsibilities:

Handle inbound and outbound customer calls

Resolve customer queries and complaints effectively

Provide accurate information about products/services

Maintain a high level of customer satisfaction

Update customer details in the system

Follow company processes and quality standards

Meet daily/weekly targets and KPIs

🧠 Required Skills:

Good communication skills in English (Hindi/Bengali is a plus)

Basic computer knowledge

Ability to handle pressure and multitask

Active listening and problem-solving skills

Customer handling skills

🎓 Qualification:

Minimum: 12th pass / Graduate

💼 Experience:

Freshers & experienced both can apply

⏰ Shift:

Rotational shifts / Day shift / Night shift

Salary:

15K-19K CTC

Preferred:

Experience in BPO/Call Centre

Immediate joiners

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹19,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 50 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Sector V - Salt Lake, Kolkata.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-2 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹15,000-₹19,000 per month. This is a Full Time job and has 50 openings.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

PF, Insurance, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, excellent communication, immediate joiners, customer support, good communication, voice process