Telecaller

20,000 - 25,000 /month

Allynet

Work from home

0 - 5 years Experience in Customer Support / TeleCaller

70 Openings

Work From Home

Full Time/Part Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Flexible Shift

Job Description

We are looking for a Telecaller to join our team at Allynet. The role offers ₹20,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have All Education levels with 0-5 years of experience can apply for this Telecaller role.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹20,000-₹25,000 per month. This is a Both job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Flexible shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 70 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
Where is this job located?
Ans : This Telecaller job is located in Action area 1A, Kolkata.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹20,000-₹25,000 per month. This is a Both opportunity and has 70 openings available.