Telecaller

We are looking for a skilled Client Solution Advisor representative with experience in making cold calls to connect with new leads or potential prospects to acquaint them with our client products and services and help sell the same in order to add value to potential customers, our clients, and for the organization. Additionally, outbound sales representatives are responsible for meeting daily, weekly, monthly, or annual key performance indicators (KPIs) as will be elaborated during the training process.

An outbound Client Solutions Advisor has a simple goal: engage the prospect, understand the prospect, identify their needs, position the new solution well, add value to the prospects, and help convert and close them into potential sales.

Responsibilities:

· Place outbound calls to raw leads, and/or potential prospects.

· Communicate, engage with and explain about the product and services offered.

· Convert raw leads, and/or potential prospects into interested customers and close as sales.

· Follow the “script”. Identify customers’ needs, clarify information and provide solutions and/or alternatives

· Use of a very natural flair to provide prospects and customers with information about the products and services without sounding “robotic” or “rehearsed”.

· Demonstrate an aptitude for sales, be able to handle all queries, customer concerns and always “close”.

· Quickly address customer concerns and questions and overcome potential roadblocks in the sales conversation. Seize opportunities to upsell products when they arise.

· Apply and be able to establish a positive rapport during all customer interactions, regardless of the outcome of the call.

· Be patient and understanding in all customer interactions. Communicate effectively and professionally in all forms of communication with customers and with everyone in the organization as well.

· Follow up with potential customers in a timely manner if necessary.

· Meet Productivity Goals and any other Targets as set by the organization from time to time.

· Manage sensitive customer data in a very careful manner ensuring complete adherence to the organization’s data protection and compliance rules at all times. Multi-task frequently by updating records in a system while conversing with customers.

· Maintain complete adherence to all policies and procedures set by the organization.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 5 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Interactis Llp.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 25 Telecaller at Interactis Llp
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Night Shift.