International Customer Support Executive

29,000 - 50,000 /month

Accenture

Vikhroli (West), Mumbai

6 - 36 months Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a International Customer Support Executive( Voice ) to join our team at Accenture to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 29,000 - ₹ 50,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and Graduates and 0.6 - 3 years of experience(Relevant to international BPO exp). You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Rotational Nigth Shift shift.

Mandatory candidate should be having all the relevant documents like last 6 months payslips, relieving letter, Experience letter, offer letter and the Highest Qualification Documents ( if experience) for Freshers only Highest Qualification Documents is needed.

Intrested Candidate can connect with me on 8309065784 or on ashish.k@nrconsulting.com

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this International Customer Support Executive job

What qualifications and experience are required for this International Customer Support Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience and skills like International Calling, Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this International Customer Support Executive job ranges between ₹29,000-₹50,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vikhroli (West), Mumbai.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this International Customer Support Executive job?
Ans : As a International Customer Support Executive, key responsibilities include skills like International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Customer Support Executive job is located in Vikhroli (West), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling, Query Resolution along with 1-3 years of experience is ideal for this International Customer Support Executive job.
Why should you apply for this International Customer Support Executive job?
Ans : This International Customer Support Executive job offers a salary between ₹29,000-₹50,000 per month. This is a Full Time opportunity and has 99 openings available.