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Telecaller Inbound

salary 12,000 - 22,000 /month
company-logo
job companyGs Solution
job location Vikhroli (West), Mumbai
job experience1 - 3 years Experience in Customer Support / TeleCaller
Replies in 24hrs
2 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
Males Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

SERVICE EXECUTIVE — CUSTOMER SERVICE

Job Title

Service Executive — Customer Service

Department

Customer Service & After-Sales Support

Location

Mumbai (Vikhroli)

Employment Type

Full-Time

Experience

1–3 Years

Customer Interaction & Support

•       Handle inbound and outbound customer queries via phone, email, chat, and WhatsApp.

•       Provide accurate product information, troubleshooting assistance, and service guidance for Atomberg appliances (fans, mixer grinders, etc.).

•       Register and track service requests and complaints in the CRM system.

•       Coordinate with the technical team and service centers for complaint resolution.

After-Sales Service Coordination

•       Liaise with authorized service centers and field technicians to ensure timely resolution.

•       Follow up on open complaints and ensure closure within defined SLAs.

•       Manage warranty claim processes and spare part replacement coordination.

•       Escalate unresolved or critical issues to the senior team promptly.

Apply Now!!!

Send me your Resume: 9819126009.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Telecaller Inbound job

  1. What qualifications and experience are required for this Telecaller Inbound position?
    Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller Inbound job ranges between ₹12,000-₹22,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller Inbound job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Vikhroli (West), Mumbai.
  5. How many vacancies are there for this Telecaller Inbound job?
    Ans : There are 2 vacancies for this Telecaller Inbound role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 1-3 years of experience are eligible to apply for this Telecaller Inbound role. Only male candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Telecaller Inbound position is Vikhroli (West), Mumbai.
  8. What makes this Telecaller Inbound job a good opportunity?
    Ans : This Telecaller Inbound job is a good opportunity as it offers a salary between ₹12,000-₹22,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits, Insurance

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 22000

Contact Person

Khan Sohel Feroz

Interview Address

Ahura Centre B Wing 5 floor, Mahakali Caves Rd, Shanti Nagar, Andheri East, Mumbai, Maharashtra 400093., Andheri (East), Mumbai
Posted 2 days ago
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