Customer Support Executive

20,000 - 25,000 /month

Lordi Systems Staffing Solutions Private Limited

Vikhroli (West), Mumbai

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

ફુલ ટાઈમ

જરૂરી skills

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Banking

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

તમે મેચ છો કે નહીં તે ચેક કરવા માટે રજીસ્ટર કરો!

જોબનું વર્ણન

Develop and implement customer retention strategies to reduce churn
Analyze customer data to identify trends, risks, and opportunities
Monitor customer behavior and engagement metrics
Design and execute targeted campaigns (email, SMS, in-app, etc.)
Collaborate with sales, product, and support teams to improve customer experience
Proactively engage with at-risk customers to improve retention
Conduct customer feedback surveys and interpret results
Create loyalty programs and retention initiatives
Track and report on KPIs such as churn rate, retention rate, and customer lifetime value (CLV)
Identify upsell and cross-sell opportunities

અન્ય details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

What are the eligibility criteria for this Customer Support Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience and skills like Domestic Calling, Query Resolution for this Customer Support Executive job offered by Lordi Systems Staffing Solutions Private Limited in Vikhroli (West), Mumbai.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vikhroli (West), Mumbai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Vikhroli (West), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 1-1 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.