Female Tele Caller

Job Description

• Make outbound calls, explain courses, generate qualified leads, and follow up till counselling.

•   Encourage students and parents to visit the centre and achieve monthly walk-in targets.

•   Generate and schedule online counselling sessions and maintain daily and weekly lead reports.

•   Update CRM or Excel with call status, follow-ups, and submit accurate daily reports.

•   Coordinate with counsellors and marketing teams, maintaining polite and persuasive communication.

•   Meet daily and monthly call and conversion targets with a positive and professional approach.

•   Participate in training sessions, stay updated on company courses, and improve sales skills.

•  Maintain punctuality, data confidentiality, and represent the company with integrity.

Key Performance Indicators (KPIs):

• Number of calls made per day

• Number of qualified leads generated (offline & online)

• Student footfall achieved

• Conversion ratio (lead to counselling/admission)

• Accuracy and timeliness of data/reporting

• Participation in training and skill improvement sessions

Qualifications & Skills Required:

• Minimum Qualification: Graduate or pursuing graduation (any stream)

• Excellent communication skills in English, Hindi, and local language

• Confident, polite, and persuasive speaking ability

• Basic computer knowledge (MS Excel, CRM preferred)

• Prior experience in telecalling, counselling, or customer engagement preferred

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Female Tele Caller job

1. What is the eligibility criteria to apply for this Female Tele Caller job?
   Ans: The candidate should be All Education levels and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹18000 per month that depends on your interview. It's a Full Time job in Siliguri.
3. How many working days are there for this Female Tele Caller job?
   Ans: This Female Tele Caller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Female Tele Caller job?
   Ans: No, there is no fee applicable for applying this Female Tele Caller job and during the employment with the company, i.e., Dreamdesk Edu Solutions Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Female Tele Caller role?
   Ans: There is an immediate opening of 30 Female Tele Caller at Dreamdesk Edu Solutions Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Female Tele Caller job?
   Ans: This Female Tele Caller job has Day Shift.