18 Customer Support / TeleCaller Jobs in Siliguri

Siliguri has become one of the moderate demand markets for Customer Support / TeleCaller roles, featuring a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with 7 new roles added in recent hiring cycles.

Customer Support / TeleCaller openings in Siliguri include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, with Office-based options offered by select employers. Entry-level roles are suitable for candidates with 0–1 years experience, while 2–4 years lead to higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.

In Siliguri, salaries for Customer Support / TeleCaller roles range between ₹12,000–₹35,000 per month. Entry-level roles begin around ₹12,000, while professionals with 2–4 years experience approach ₹35,000. Pay is structured as fixed + performance incentives and has remained stable year over year.

Major employers hiring customer support and telecalling professionals in Siliguri include Teleperformance and Blinkit across BPO, e-commerce, banking. Combined, 15 employers are actively recruiting, ensuring candidates have wide choice across organisation size and work culture.

Employers expect strong skills in customer query resolution, call handling, CRM usage, supported by patience, clear communication, active listening. Knowledge of tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is typically required. Minimum eligibility starts at 10th pass, whereas Graduate and customer service certification improve chances of shortlisting.

Across Siliguri, Customer Support / TeleCaller jobs are mainly concentrated in Sevoke Road, Bankim Nagar and Pradhan Nagar. These zones attract employers owing to infrastructure and connectivity. Candidates in Siliguri may prioritise these areas to optimise commute efficiency.

With a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs available in Siliguri, candidates can apply by using filters for locality, salary, experience and work mode. Setting job alerts helps monitor new openings across BPO, e-commerce, banking.