14 Customer Support / TeleCaller Jobs in Siliguri

Siliguri stands as one of the moderate demand markets for Customer Support / TeleCaller roles, offering a growing number of customer support and telecalling professionals active openings at present. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with 8 new roles added in recent hiring cycles.

Across Siliguri, Customer Support / TeleCaller jobs are mainly concentrated in Sevoke Road, Matigara and Ashok Nagar. These zones attract employers owing to infrastructure and connectivity. Candidates in Siliguri may prioritise these areas to optimise commute efficiency.

Across Siliguri, Customer Support / TeleCaller openings include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, while Office-based options are available with select employers. Entry-level roles are meant for candidates with 0–1 years experience, whereas 2–4 years lead to higher responsibility roles. The work nature is driven by high-volume communication role with KPI-driven performance.

Customer Support / TeleCaller salaries in Siliguri range between ₹15,000–₹30,000 per month. Entry-level roles begin near ₹15,000, while professionals with 2–4 years experience approach ₹30,000. Pay is structured as fixed + performance incentives and has remained stable year over year.

Top company recruiting customer support and telecalling professionals in Siliguri include Blinkit across BPO, e-commerce, banking. Altogether, 14 employers are actively hiring, allowing candidates broad choice across organisation sizes and work cultures.

Employers require proficiency in customer query resolution, call handling, CRM usage complemented by patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is commonly expected. Minimum eligibility begins at 10th pass, while Graduate and customer service certification enhance shortlisting chances.

With a growing number of customer support and telecalling professionals openings for Customer Support / TeleCaller roles in Siliguri, candidates can apply by filtering based on locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.