Customer Support Executive

• Plan and assign daily tasks to installation technicians based on project schedules.

• Coordinate site surveys and pre-installation assessments.

• Supervise installation activities to ensure compliance with technical standards and safety protocols.

• Train and guide technicians on best practices for panel mounting and client handling.

• Ensure correct and secure mounting of interactive panels according to manufacturer guidelines.

• Monitor team performance, attendance, and job quality.

• Act as the point of contact for clients during the installation process.

• Resolve any on-site technical or operational issues faced by the team.

• Maintain tools, installation kits, and manage inventory of mounting accessories.

• Ensure timely documentation, site reports, and customer sign-offs post installation.

• Coordinate with the project and sales teams for scheduling and feedback.

Qualifications & Skills:

• ITI/Diploma/Degree in Electrical, Electronics, or related technical field.

• At least 1 years of experience in AV or IT equipment installation, including team management experience.

• Strong understanding of wall mounting techniques, safety standards, and AV connectivity.

• Excellent leadership and communication skills.

• Ability to manage multiple projects and teams across various locations.

• Problem-solving skills and a customer-first attitude.

• Willingness to travel to installation sites as required.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Diploma and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹22000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., SENSES ELECTRONICS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 1 Customer Support Executive at SENSES ELECTRONICS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.