A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
20,000 - 25,000 /month
Accenture
Vikhroli (East), Mumbai
0 - 6 months Experience in Customer Support / TeleCaller
Full Time
Department: Customer Services
Client: MDC2
Level: 13
Shift: Night Shift
CTC: ₹25,000
Markup: 18%
We are looking for enthusiastic Customer Service Representatives to handle voice-based customer interactions. The role involves resolving customer queries, providing timely support, and ensuring a smooth customer experience.
Handle inbound and outbound customer calls professionally.
Resolve customer issues, queries, and requests with accuracy and clarity.
Maintain detailed and accurate call records in the system.
Ensure high levels of customer satisfaction during every interaction.
Follow communication guidelines and adhere to process compliance.
Collaborate with internal teams when required for issue resolution.
Excellent verbal communication skills (must).
0–6 months of experience (freshers preferred).
Only 2025 graduates are eligible.
Post-graduates are not eligible.
Non-tech graduates only.
Willing to work in night shifts.
Strong communication and interpersonal skills.
Ability to multitask and manage time effectively.
Customer-focused approach.
Problem-solving skills with a positive attitude.
Excellent verbal communication skills.
0–6 months of experience (freshers preferred).
Must be a 2025 graduate.
Post-graduation is not allowed.
Non-tech graduates only.
Ability to work in night shifts.
Strong interpersonal and customer-handling skills.
Basic computer knowledge and ability to maintain documentation.
Positive attitude and willingness to learn.
Provident Fund (PF)
Both-way cab facility provided
Night shift allowance (as per company policy)
Opportunity to work with a top MNC
Growth and career development opportunities
Supportive work environment
