Cafe Manager

Key Responsibilities:

1. Sales & Customer Handling

• Greet and assist walk-in customers, promote premium products and offers.

• Upsell marinated items, snacks, and combos to increase average order value.

• Handle customer feedback and ensure smooth service experience.
  

2. Online Platforms (Swiggy / Zomato)

• Manage Swiggy and Zomato dashboards – monitor live orders, resolve escalations, and update menu/pricing.

• Track ratings and implement actions to improve customer reviews.

• Coordinate with kitchen staff for prompt order dispatch.
  

3. Marketing & Promotions

• Execute local marketing activities such as pamphlet drops, WhatsApp broadcasts, festive campaigns, and in-store offers.

• Monitor competitors’ pricing and offers to suggest strategies.

• Support the owner in managing social media updates and local engagement drives.
  

4. Operations & Team Coordination

• Supervise daily activities of the cutting, cooking, and serving staff.

• Maintain product display, cleanliness, hygiene, and order preparation flow.

• Track inventory, control wastage, and maintain cold storage discipline.
  

5. Accounting, Billing & Reporting

• Record daily sales (offline, Swiggy, Zomato, UPI, cash).

• Verify and cross-check all purchase bills, expense bills, and entries for accuracy before submission.

• Maintain day-wise bookkeeping in Excel or Google Sheets.

• Share daily and weekly reports on sales, expenses, and stock levels.

• Coordinate with the accountant or owner for monthly closing and cash audits.

Requirements:

• Minimum 2–3 years of experience in food retail, restaurant, or cloud kitchen management.

• Strong knowledge of Swiggy/Zomato platforms and POS operations.

• Basic computer knowledge (Excel, WhatsApp Business, Google Sheets).

• Good communication in Hindi and English.

• Must be disciplined, trustworthy, and detail-oriented with a problem-solving attitude.
  

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Preferred Skills:

• Experience in sales growth, marketing, and customer engagement.

• Knowledge of food hygiene and FSSAI norms.

• Basic accounting and cash-handling skills.
  

• It is a Full Time Sales / Business Development job for candidates with 3 - 6+ years Experience.

More about this Cafe Manager job

1. What is the eligibility criteria to apply for this Cafe Manager job?
   Ans: The candidate should be Graduate and above and above with 3 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Cafe Manager job?
   Ans: This Cafe Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Cafe Manager job?
   Ans: No, there is no fee applicable for applying this Cafe Manager job and during the employment with the company, i.e., The Meat Collective.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Cafe Manager role?
   Ans: There is an immediate opening of 1 Cafe Manager at The Meat Collective
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Cafe Manager job?
   Ans: This Cafe Manager job has 02:00 PM - 12:00 AM timing.