IT Technician/Network Technician

Job Title: IT Technician / Network Technician

Department: Information Technology (IT)
Location: Bhubaneswar
Reports To: IT Manager / Network Administrator

Job Summary:

We are seeking a skilled and detail-oriented IT Technician / Network Technician to join our team. The successful candidate will be responsible for installing, maintaining, and troubleshooting computer hardware, software, and network systems to ensure optimal performance and minimal downtime. This role requires strong problem-solving abilities, technical knowledge, and excellent customer service skills.

Key Responsibilities:

IT Support:

• Provide technical support to end-users for hardware, software, and peripheral issues.

• Install, configure, and maintain desktop and laptop systems.

• Troubleshoot system errors and network issues.

• Maintain inventory of IT assets and software licenses.

Network Support:

• Set up and maintain LAN/WAN networks, routers, switches, and firewalls.

• Monitor network performance and optimize uptime and reliability.

• Assist with implementing network security measures (e.g., firewalls, VPNs, antivirus, etc.).

• Diagnose and resolve connectivity issues, including Wi-Fi problems and VoIP disruptions.

System Maintenance & Administration:

• Perform routine maintenance and updates on servers and systems.

• Maintain backups and recovery systems.

• Assist with user account management (e.g., Active Directory, Microsoft 365).

• Support deployment of new IT infrastructure and rollouts.

Documentation & Reporting:

• Document support procedures and configurations.

• Maintain logs of technical issues and resolutions.

• Generate reports on system performance and outages as needed.

Qualifications:

Education & Experience:

• Associate’s or bachelor’s degree in information technology, Computer Science, or a related field.

• 1–3+ years of experience in an IT support or network technician role.

• Certifications such as CompTIA A+, Network+, or Cisco CCNA are preferred.

Technical Skills:

• Proficient with Windows and/or Mac operating systems.

• Knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs).

• Experience with network hardware (routers, switches, access points).

• Familiarity with remote desktop tools, ticketing systems, and IT documentation tools.

• Basic understanding of cybersecurity best practices.

Soft Skills:

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal abilities.

• Ability to work independently and as part of a team.

• Customer-service oriented mindset.

Working Conditions:

• May require lifting of equipment (up to 50 lbs.).

• On-call or after-hours support may be required.

• May involve occasional travel between office locations or data centers.

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 6 months - 1 years of experience.

More about this IT Technician/Network Technician job

1. What is the eligibility criteria to apply for this IT Technician/Network Technician job?
   Ans: The candidate should be Diploma and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹18000 per month that depends on your interview. It's a Full Time job in Bhubaneswar.
3. How many working days are there for this IT Technician/Network Technician job?
   Ans: This IT Technician/Network Technician job will have 6 working days.
4. Are there any charges applicable while applying or joining this IT Technician/Network Technician job?
   Ans: No, there is no fee applicable for applying this IT Technician/Network Technician job and during the employment with the company, i.e., Sidhi Trading Company.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this IT Technician/Network Technician role?
   Ans: There is an immediate opening of 2 IT Technician/Network Technician at Sidhi Trading Company
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this IT Technician/Network Technician job?
   Ans: This IT Technician/Network Technician job has 10:00 AM - 07:00 AM timing.