Engage with existing customers, manage outbound calls to enhance customer retention & loyalty
Capture and convert online leads through effective sales talk and pitch to maximise Online Business
Document and analyze customer feedback for follow-up actions and developing strategies
Collaborate with the sales, planning, marketing team to offer personalised solutions to customers
Making sales pitches or promoting products and services.
Process renewal requests, explain and sell relevant financial products and handle contract extensions
Maintain accurate records of customer interactions and retention efforts
Ensure compliance with company policies and financial regulations
Stay updated on CRM Tools understanding and usage for Customer Contact campaigns execution
Languages : English, Hindi Tamil and Malayalam ( 1 Vacancy )