Telesales Executive (Night Shift)
Company: Sparkline Telecoms Pvt Ltd.
Location: #HN Towers, #151/20, 2nd Floor, 7th Sector, 5th Main Road,
Opposite of Chutney Charm Restaurant, Axis Bank Building,
HSR Layout, Bengaluru – 560102, India.
Job Type: Full-time Working Days: Monday to Friday
Shift Timings: Night Shift (U.S./International Shift Timing – 8 PM to 5 AM )
About the Role:
We are seeking enthusiastic and goal-oriented Telesales Executives to join our dynamic sales team. The ideal candidate will be responsible for making outbound calls to prospective international customers, explaining product/service features, and closing sales. This is a night shift role suited for individuals who are comfortable working with international clients (primarily U.S. market).
Key Responsibilities:
• Make outbound calls to potential customers to promote and sell products/services.
• Understand customer requirements and provide appropriate solutions.
• Follow up on leads and maintain a healthy sales pipeline.
• Achieve monthly and weekly sales targets.
• Maintain accurate records of calls and sales in the CRM system.
• Provide excellent customer service and resolve customer queries professionally.
• Collaborate with team members to improve performance and process efficiency.
Requirements:
• Minimum 1 year – 2 years of experience in telesales/customer service (international process preferred).
• Excellent verbal communication and persuasion skills in English.
• Comfortable working night shifts (U.S. timing).
• Strong interpersonal skills and ability to handle rejection.
• Basic computer knowledge and familiarity with CRM tools.
Education:
• Minimum: High School/Diploma
• Preferred: Graduate in any discipline
Benefits:
• Fixed salary with performance-based incentives.
• 5-day working (Saturday & Sunday off).
• Provident Fund, ESI, and other statutory benefits.
• Growth opportunities and sales training programs.
• Night shift allowance and transport (if applicable).