A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
10,000 - 20,000 /महीना
वर्टेक्स ग्लोबल सर्विसेज
सिकंदराबाद रेलवे स्टेशन, हैदराबाद
ग्राहक सहायता / टेलीकॉलर में 0 - 1 वर्षो का अनुभव
फुल टाइम
We are looking for a Customer support Representative to join our team. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO Industry. The role offers 22,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Minimum Qualification Graduate and Experience Range is 0-1yr. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 Working Days week during the Rotational shift. This role is based in Gurgaon, applicants should be open to relocation.
