We are looking for a dedicated and detail-oriented MRD (Member Relations & Documentation) Executive to join our team. The ideal candidate will be responsible for managing client data, maintaining accurate records, and ensuring smooth internal documentation processes. Strong communication skills in English and Hindi are essential.
Maintain and update the client/member database with accuracy
Draft and send professional emails to clients and internal teams
Prepare and manage reports, spreadsheets, and documents using MS Excel
Handle client queries and coordinate with relevant departments for resolution
Maintain confidentiality of sensitive information
Graduate in any discipline (preferred)
Proficiency in MS Excel, Word, and Email Drafting is mandatory
Strong command over English and Hindi – spoken and written
Good organizational skills and attention to detail
Ability to multitask and meet deadlines
Knowledge of the holiday or travel industry is preferable
Prior experience in a similar role in the travel or hospitality industry is a plus