Sales Coordinator / Executive

Job Title: Customer Service Executive

Location: Pune

Job Description: We are looking for a Customer Service Executive to manage customer interactions and ensure excellent service experience. The role involves engaging with potential and existing customers through phone calls, inviting them to the showroom, and collecting feedback post vehicle servicing.

Key Responsibilities:

• Make outbound calls to prospective customers and invite them to visit the showroom if they are interested.

• Call customers after their vehicle servicing is completed to gather feedback on service quality and overall experience.

• Maintain accurate records of customer interactions and update the database regularly.

• Address basic customer queries and escalate concerns to the relevant team when required.

• Build and maintain positive relationships with customers to enhance customer satisfaction and retention.

Requirements:

Strong communication skills in [English/Hindi/Regional Language as per need].

Prior experience in customer service or telecalling preferred.

Good listening skills, patience, and a customer-centric attitude.

Basic computer knowledge (MS Office, CRM tools).

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Sales Coordinator / Executive job

1. What is the eligibility criteria to apply for this Sales Coordinator / Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Sales Coordinator / Executive job?
   Ans: This Sales Coordinator / Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Sales Coordinator / Executive job?
   Ans: No, there is no fee applicable for applying this Sales Coordinator / Executive job and during the employment with the company, i.e., AASTRAL INC.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Sales Coordinator / Executive role?
   Ans: There is an immediate opening of 1 Sales Coordinator / Executive at AASTRAL INC
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Sales Coordinator / Executive job?
   Ans: This Sales Coordinator / Executive job has Day Shift.