International Voice Process

salary 30,000 - 45,000 /Month
company-logo
job companyAtiz Business Solution
job location Baner, Pune
job experience6 - 36 months Experience in Customer Support / TeleCaller
New
20 Openings
full_time Full Time

Skills Required

International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a International Voice Process to join our team at Atiz Business Solution. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹30000 - ₹45000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this International Voice Process job

  1. What is the eligibility criteria to apply for this International Voice Process job?
    Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹30000 - ₹45000 per month that depends on your interview. It's a Full Time job in Pune.
  3. How many working days are there for this International Voice Process job?
    Ans: This International Voice Process job will have 6 working days.
  4. Are there any charges applicable while applying or joining this International Voice Process job?
    Ans: No, there is no fee applicable for applying this International Voice Process job and during the employment with the company, i.e., ATIZ BUSINESS SOLUTION.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International Voice Process role?
    Ans: There is an immediate opening of 20 International Voice Process at ATIZ BUSINESS SOLUTION
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this International Voice Process job?
    Ans: This International Voice Process job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

International Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 30000 - ₹ 45000

English Proficiency

Yes

Contact Person

Vaishnavi
Posted 5 hours ago
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