Collection Executive

Job Opportunity: Collections Specialist - Repayments (Voice Process)

We're looking for a dynamic and results-driven Collections Specialist to join our Repayments team. As a key member of our team, you'll play a vital role in assisting customers in managing their outstanding credit card bills and contributing to their financial well-being.

Experience Range: 2-5 years in tele-calling, customer service, or collections (collection experience preferred)

Key Responsibilities:

- Initiate outbound calls to customers with outstanding credit card bills

- Explain the benefits of timely repayment and assist customers in selecting convenient payment methods

- Utilize strong negotiation skills to persuade customers to complete due bill payments through suitable repayment options

- Handle objections, negotiate payment terms, and resolve conflicts with a customer-centric approach

- Build rapport with customers to understand their financial situations and constraints

- Address customer queries and concerns with empathy, providing clear and accurate information

Requirements:

- Strong communication skills and ability to maintain composure during customer interactions

- Previous experience in tele-calling or customer service (preferred)

- Effective objection handling and negotiation skills

- Empathetic approach towards understanding customer situations

- Basic knowledge of credit card processes and repayment options (desirable)

Ideal Candidate:

- Target-oriented team player with a passion to excel in the role and drive team targets

- Problem-solving skills to provide accurate information to customers and attract payments

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Collection Executive job

1. What is the eligibility criteria to apply for this Collection Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹29000 - ₹35000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Collection Executive job?
   Ans: This Collection Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Collection Executive job?
   Ans: No, there is no fee applicable for applying this Collection Executive job and during the employment with the company, i.e., Calibehr Business Support Services Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Collection Executive role?
   Ans: There is an immediate opening of 50 Collection Executive at Calibehr Business Support Services Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Collection Executive job?
   Ans: This Collection Executive job has Day Shift.