21 Customer Support / TeleCaller Jobs in Ludhiana

Ludhiana has emerged as one of the moderate demand markets for Customer Support / TeleCaller roles with a growing number of customer support and telecalling professionals active openings currently available. This stable job market is driven by 24x7 customer service demand across industries creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring with 10 new roles added in recent hiring cycles.

Customer Support / TeleCaller salaries in Ludhiana fall within ₹15,000–₹21,000 per month. Entry-level roles start around ₹15,000, while professionals with 2–4 years experience reach close to ₹21,000. Compensation is structured as fixed + performance incentives and has stayed stable year over year.

Employers require proficiency in customer query resolution, call handling, CRM usage complemented by patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is commonly expected. Minimum eligibility begins at 10th pass, while Graduate and customer service certification enhance shortlisting chances.

Customer Support / TeleCaller jobs within Ludhiana are largely concentrated in Sahnewal, BRS Nagar and Focal Point. Employers prefer these areas for their infrastructure and connectivity. Candidates in Ludhiana can target these zones to optimise commute efficiency.

Top companies recruiting customer support and telecalling professionals in Ludhiana include several leading organisations across BPO, e-commerce, banking. Altogether, 18 employers are actively hiring, allowing candidates broad choice across organisation sizes and work cultures.

Customer Support / TeleCaller openings available in Ludhiana span roles such as customer support executive, telecaller, BPO agent. The work is mainly Work from office, with Office-based options present at select employers. Entry-level roles suit candidates having 0–1 years experience, while 2–4 years qualify for higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.

With a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs in Ludhiana, candidates can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.